Privacy is more than compliance. Brands, legal teams and engineers should embrace privacy and empower their customers to choose how their personal data gets used. Customers just want to be respected, so giving them data rights should be a point of pride!
Most of us can agree that we want to give our customers choices, but the problem is implementation. That's why we created Transcend. Our goal is to make granting data privacy rights as simple as connecting to an API.
Or, "What features does Transcend save you from building in-house?"
Transcend handles the entire Data Subject Request - Data Subject Request - (DSR) This is a request by the data subject to access, erase, port, or rectify their personal data. It also includes objections to the processing of personal data and requests to restrict the processing of personal data. fulfillment process. That includes:
- A consumer interface to submit DSRs (The Privacy Center)
- An interface for your internal legal and support teams to manage Data Subject Requests
- Secure Identity Verification of the data subject making privacy requests
- Orchestrating data compilation and erasure across your internal data silos
- Querying data in your SaaS tools (e.g. data sitting in Stripe, Intercom, Segment, and more...)
- Sending data upload forms or erasure instructions to data owners
- Response report generation, a data download link, visualizations
- Long-term maintenance of data integrations
- Long-term support for an evolving and complexifying privacy standards across regions
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To start using Transcend, you need to set up two things:
On the Privacy Center → tab, describe your data practice by specifying the data you collect, how you use it, and who you share it with.
On the Data Map → tab, identify where you store personal data in your organization.
Once your Privacy Center and Data Map are set up, you can start receiving Data Subject Requests on the Incoming Requests → tab.