Testing a new data silo

  1. Select your data silo from the Data Map view. Select the "Manage Datapoints" tab and ensure that your data silo is enabled for the event type you want to test.
  1. Manually submit a Data Subject Request through the admin dashboard or the privacy center. If you are submitting the request through the admin dashboard, you may want to mark the request as a test request.
  2. After the request is submitted, go to the requests page and click on your request. Navigate to the "Data Silos" tab and find your data silo. (Note these silos won't show up until the identity verification and enrichment processes has been completed)
  1. Once the request is authenticated, your data system should begin processing immediately. If you ever need to retry the processing at any time, you can do so by clicking the "Wipe and retrigger" button in the top left hand corner.
  1. Erasure requests have a slightly unique workflow. During the compiling phase, an ACCESS request is performed to determine the set of accounts/files that need to be removed. If you have a webhook integration, you will notice the event type initially fired is of type ACCESS. The request then enters a delayed period before erasing any data. During this time, you can review the files that were found. You can skip this delay period by navigating to the "Status" tab and clicking the "Begin Erasure Now" button. This will cause the request to enter the erasure state and begin sending ERASURE event types.