Regionalization

Transcend is a hosted SaaS platform with optional self-hosted components. Both the Transcend-hosted and self-hosted components can be configured to operate entirely within specific geographic regions. Each region for Transcend-hosted infrastructure maintains its own independent databases, processing pipelines, and access URLs.

If you are self-hosting Sombra, you can regionalize it by:

  • Deploying your self-hosted infrastructure in your preferred geographic region
  • Configuring Sombra's TRANSCEND_URL environment variable to point to Transcend's backend in your desired region:
    • https://api.transcend.io for Europe
    • https://api.us.transcend.io for the United States

For Transcend-hosted infrastructure, you have the choice between hosting in the EU and the US. Please communicate your regional requirements with our support team during the onboarding process to ensure all services are deployed in your desired region.

Most interactions with Transcend occur through our Admin Dashboard. This single URL works with all our backend regions. During login, the frontend automatically determines which backend region to connect to and will exclusively communicate with that region for all subsequent requests.

If you wish to deploy Sombra across multiple regions, please refer to the Using Multiple Sombras guide.

If your organization currently operates in a single region and wants to either:

  • Expand to multi-regional support, or
  • Change your current region

Please contact Transcend support to discuss migration options. The migration process and timeline will vary depending on your specific Sombra implementation and storage configuration.