Configuring the Privacy Center
The Privacy Center is the front-facing portal that connects your users to their data rights. Despite being built and wired-up by Transcend, the Privacy Center is designed to seamlessly integrate into the look and feel of your company's existing website, and is typically even hosted directly at
Once configured on your end, your companies data practices will be organized into an easy-to-understand format for your users. A side-menu navigation pane makes it easy for data subjects to explore your company's data practices and policies without being overwhelmed. It serves as a visualization of the data your company collects, how that data is used, and with whom it is shared.
Through the "Make a Privacy Request" tab, data subjects are able to submit the types of DSRs your organization supports through an intuitive interface.
Your company's Privacy Center can be configured from the Privacy Center tab → of the same Admin Dashboard interface that your company uses to view and manage requests (see Review and Approval. The steps for updating and deploying your company's custom Privacy Center can be broken into three steps:
The structure of your company's data is determined by The Integrations and can be updated directly from the Admin Dashboard. This structure determines everything from how the side menu of your Privacy Center looks to how the bundle of data in a Data Subject Access Request presents itself. Since data regulations treat data differently based on how its collected and used, configuring your Integrations correctly is about more than the aesthetics.
The "Data Practices" tab on the left side menu has three panels that allow you to add Data Collections to your Integrations.
|Data Collection Method||Description|
|Information that your company tracks about your users (e.g. analytics data from cookies).|
|Information that your customers give you (e.g. information from forms they fill out).|
|Information that other vendors have shared with your company about your customers.|
If for some reason you wish to remove this interface, you can do so on the General Settings section of the Admin Dashboard. Simply toggle on the setting "Hide data practices page"
The bottom three panes on the Admin Dashboard's Privacy Center configuration let you customize your Privacy Center's look and feel.
The assets must be
.png files, with the exception of
Favicon which may be a
|Asset name||What it controls||Location in diagram|
|Your company logo.||A1|
|The shortcut icon to display on browser tabs.||A2|
|Your company logo, rendered on your primary color or side menu color. Defaults to ||A3|
|The main image displayed on the header of every page.||A4|
|Color name||What it controls||Location in diagram|
|The primary color, used ubiquitously to color miscellaneous logos, borders, buttons, etc.||C1|
|The color of text that is on top of the ||C2|
|The secondary color, often black or dark gray, that is used to complement the ||C3|
|The color of text that sits on top of the Transcend widget.||C4|
|The text color of paragraphs in your policy text||C5|
|The color for lighter text subtitles.||C6|
|An accent color that complements the background. Defaults to ||C7|
|The color for error messages.||C8|
|The background color of the Privacy Center side menu. Defaults to ||C9|
|The color of text on the Privacy Center side menu. Defaults to ||C10|
|The background color to the hero. Defaults to ||C11|
|The color for the text on the ||C12|
|The background color of the about Transcend widget. Defaults to ||C13|
|The color of text highlighting for paragraphs on the Privacy Center. Defaults to ||C14|
|Description Name||What it controls||Location in diagram|
|The main call to introductory message on the page header.||D1|
|Below the title, some description text.||D2|
|The description text in the Make a Privacy Request CTA button, describing the privacy actions that the data subject can make.||D3|
|The meta HTML title, displayed on an open tab, and used by search engines for indexing purposes.||D4|
|The meta HTML description, used by search engines for indexing purposes.||D5|
You may also apply custom CSS to your headers, buttons, body text, and hero image under the Color Palette menu.
When you first start with Transcend, your Privacy Center will be initially hosted at a Transcend-owned subdomain
your-company.trsnd.co. While here, this Privacy Center looks and acts exactly as it would once you launch it on your own domain, so you can customize and test the page to your liking.
When you are satisfied with the changes made to your Privacy Center, you can launch it on your own domain at
privacy.your-company.com via the Admin Dashboard. To do so, visit the "General Settings" tab on the left side menu and click on the drop down arrow next to "Privacy Center URL". Setting up the Privacy Center on your domain requires updating some DNS records in your DNS database, the instructions for which will be displayed when you expand the "Privacy Center URL" section.
- Request certificate
In order for Transcend to host the Privacy Center on your domain, a certificate must first be requested that can authenticate the domain name
privacy.your-company.comand demonstrate that communication with the page is secure.
- Validate DNS
The certificate in the previous step must then be validated, and traffic from your page
privacy.your-company.commust be routed to the Privacy Center. To do so, the "Privacy Center URL" section will display a couple DNS records that must be added to your DNS database. Your DNS provider will propagate the record changes, which may take some time.
- Launch Privacy Center
When the certificate has been successfully validated and your domain
privacy.your-company.comcorrectly routes traffic to the new Privacy Center, click "Launch" to launch the Privacy Center at its new location!