Processing requests
How to process requests
Manually Submit a DSR
The process of submitting a DSR manually through the platform UI
View the Status of a Request
See a DSR's current status and review the timeline
Review and Approve a Request
Review the response report and approve it
Manually Responding to Requests
Respond to actions from DSR integrations, both on an individual basis and in bulk
Canceling, Extending, or Holding a Request
How to cancel, extend the timeline of, or hold a data subject request
Expediting an Erasure request
Skipping the wait period for an erasure request
Authorized Agent Requests
How to fulfill requests sent on behalf of a data subject by an authorized agent
Redacting from Access Requests
Redact information from files before returning them in an access report
Uploading DSRs via CSV
Import a list of new DSRs, or bulk restart requests
Pause DSR Processing
In emergency situations, pause DSR processing for one or all data systems.
Email Deliverability Troubleshooting
Verify whether DSR emails were sent, diagnose bounces, and help data subjects find missing messages