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  4. Processing requests

DSR Automation

DSR Automation Overview
DSR Automation: Quickstart Guide
Data Processor vs. Data Controller
DSR Request Statuses & Origins
DSR Job / Integration Statuses
API integration
Authenticating to API
Trigger a DSR in Intercom
JWT Account Login
Identity Enrichment Webhook
Verify Webhook Signature
Respond to a DSR via API
Using the API for DSR Automation
Set up a Privacy Webhook in Zendesk
DSR Metrics API
Connecting Data Silos
SaaS Tools
Automated Vendor Coordination
Integrating your Internal Systems
Testing a New Integration
Configuring requests
Data Subjects and Data Actions
Email Templates Overview
Configuring and Editing Email Templates
Email Template Variables
Configuring Data Actions
DNS Record Configurations
Data Subject Request Retention Schedules
Processing requests
Manually Submit a DSR
View the Status of a Request
Review and Approve a Request
Manually Responding to Requests
Canceling, Extending, or Holding a Request
Expediting an Erasure request
Authorized Agent Requests
Redacting from Access Requests
Uploading DSRs via CSV
Preflight and Enrichment
Preflight and Identity Enrichment Overview
Preflight Check: Email Verification
Preflight Check: Phone Number Verification with Twilio
Preflight Check: Post to a Server (Webhook)
Preflight Check: Notify a Person
Preflight Check: Region Matcher
Preflight Check: RegExp Match
Preflight Check: Auto Approve
Preflight Check: Database Enricher
Preflight Check: Looker Enricher
Preflight Check: Legal Hold
Preflight Check: Wait Period
Preflight Check: Government ID Verification via Stripe Identity

Processing requests

How to process requests

Manually Submit a DSR

The process of submitting a DSR manually through the platform UI

View the Status of a Request

See a DSR's current status and review the timeline

Review and Approve a Request

Review the response report and approve it

Manually Responding to Requests

Respond to actions from DSR integrations, both on an individual basis and in bulk

Canceling, Extending, or Holding a Request

How to cancel, extend the timeline of, or hold a data subject request

Expediting an Erasure request

Skipping the wait period for an erasure request

Authorized Agent Requests

How to fulfill requests sent on behalf of a data subject by an authorized agent

Redacting from Access Requests

Redact information from files before returning them in an access report

Uploading DSRs via CSV

Import a list of new DSRs, or bulk restart requests

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