Templates

Data Privacy organizations rely on assessments to keep an eye on their compliance, assess data privacy risk, and to properly govern their data practices.

To get started using assessments within Transcend, you’ll want to set up some templates to be used within your organization. To do so, navigate to the Assessments page, and click on the Templates tab.

Here, you'll have the option to import your existing templates, or to create your templates from scratch.

Template Importer Button

To import your own template, click on Import from CSV. You will see a modal appear with the option to import your CSV or to download the template CSV with the expected header row.

Template Importer Button

We recommend downloading our template file to easily format your assessment template with the required fields. The imported CSV must have a header row that matches the header in our template CSV exactly.

Note that within the CSV, each new line represents a question. To list several questions within the same section, those lines should have an identical Section Title value. Empty Section Titles are not allowed

Here are the supported fields:

  1. Section title: The title of the section containing the request.
  2. Question title: The question itself.
  3. Question helper text: Description of the question.
  4. Question type:
    a. LONG_ANSWER_TEXT
    b. SHORT_ANSWER_TEXT
    c. SINGLE_SELECT
    d. MULTI_SELECT
    e. FILE
  5. Is Required?
    YES
    NO
  6. Answer options (select questions only, comma-separated)
  7. Allow Select Other (select questions only)
    YES
    NO

Here's an example of how the table representation of the CSV should look like:

Section TitleQuestion TitleQuestion helper textQuestion type (eg: LONG_ANSWER_TEXTSHORT_ANSWER_TEXTSINGLE_SELECTMULTI_SELECTFILE)Is Required? (YESNO)Answer OptionsAllow Select Other (select questions only)? (YESNO)
Section 1How do you ingest data?Explain your data ingestion methodsMULTI_SELECTYESWeb Form, User Profile, E-mail, SFTP, APIYES
Section 1What types of personal information do you collect?Explain the types of PI collectedSINGLE_SELECTYESDOB, Full Name, SSN, Address, E-mail addressYES
Section 2Upload an image file to show your data pipelineUpload a diagram or flowchart showing your pipelineFILENO

Once your CSV template is formatted properly, click on Upload from CSV from the modal and select the file you'd like to upload. You will then be able to review the table and click Submit x rows if everything looks good.

Template Importer review and submit

You will then be routed to the template editor to finish customizing your imported template. Write a Template Title and Description, and finish configuring the template questions. Things like special formatting for the answer options, or any advanced configurations, should be configured in Transcend directly.

Template Importer > Editor View

Once the template is imported, you can make any additional changes to it according to your needs. Review the rest of this document to see how to add additional sections and questions. Once you are ready to save it, click on Save & Publish or on the kebab menu icon to select different save options.

Templates tab in the Assessments Page

Give your template a name that is easily recognizable, as it will be referenced throughout Transcend when creating assessments based on this template. In the screenshot below, we have pre-populated a few sections and questions to show you how it will look.

New Template Editor

From the template editor, you are able to do several things:

  1. Create new sections
  2. Create new questions
  3. Preview the template
  4. Save or discard the template

Sections are used to organize questions thematically. For example, a section within a DPIA template could focus on identifying possible risks. Within that section, there could be specific questions to assess the sources, likelihood, and impact of risks.

To create a new section, click on + Add New Section at the bottom of the left sidebar. This will add a new section to the list within that sidebar. You will then be prompted to add a section title.

New Section view

Each section can include several questions. These questions can be customized in a few ways: you can choose the question type, decide whether the question requires an answer, and add a description. There will be additional customization in the near future.

To create a new question, expand the section where you'd like your question to be, and click on + Add New Question below that section. This will add a new question within that section, and you will then be prompted to customize the question to your liking.

New Question view

Being able to preview a template allows you to adjust the template more granularly by seeing what the assignee will see.

Once your template is complete, you can preview how it looks by clicking on the Preview button above the left sidebar. This will show you how the template will look to assignees.

Preview template screen

Once you have completed your template, you have several options to save it. You can decide to Save & Publish the template, or you can click on the menu button next to it to see additional options such as Save as Draft or Save as New Template. If you would like to discard the changes you made to the template, you can click on Discard next to Save & Publish.

Save & Publish will save the template and make it available to be used to generate assessments. If you'd like to save your changes but not make it available for assessments, you can choose Save as Draft, whereas if you would like to save your changes as a separate template, you can click on Save as New Template.

How to Save or discard templates

Once you have saved your new template, it will appear in the Template tab as shown below. Congratulations on creating your first template!

How to Save or discard templates

To use your new templates, the next thing you will do is navigate to the Assessments tab and start creating and assigning your first assessments. For more information, see Creating an Assessment.