Self-serve Data Subject Requests

Using the Privacy Center, you can direct your Data SubjectData Subject - This is a person whose data you control or process. In the context of GDPR, it's typically referring to European citizens. They do not include corporations, only natural persons.s to authenticate themselves and submit Data Subject RequestData Subject Request - (DSR) This is a request by the data subject to access, erase, port, or rectify their personal data. It also includes objections to the processing of personal data and requests to restrict the processing of personal data. s.

Submitting a request

Your Privacy Center has a "Take Control" button where they can select what type of request they would like to make.

You can configure different verification methods in order to verify the identity of the individual making the request. Read more about configuration options in the data subjects and data actions section.


There are multiple ways to receive Data Subject Requests

In addition to the self serve privacy center, you can also submit requests programmatically through our API, or an administrator can do so manually on the admin dashboard.

Email updates

The data subject will receive a confirmation email when they submit a request. As the request is processed, the data subject can receive transactional emails about the progress of the request.

All email templates can be customized. See more in the Email templates section.

Canceling Request

The data subject has the ability to cancel their request from the privacy center at any time. Erasure requests have a built in wait period that can give the data subject a chance to cancel their account closure.

Downloading of a Data Subject Access Request

When the end user makes a request to download their information, they data subject will be redirected back to the privacy center to download that zip archive.

The end-user will receive an email with a link to the Privacy Center.

The data subject can view their data from your Privacy Center. You can try a live demo by submitting a "Download my data" request

They may also download their raw data with an offline HTML report.