DSR Automation

DSR Automation is your all-in-one solution for deleting and returning personal data, across every system, at any scale.

Introduction to DSR Automation

DSR Automation provides a comprehensive solution for managing and fulfilling Data Subject Requests (DSRs) across your entire data ecosystem. From the moment a request is submitted until the final report is delivered, Transcend handles the entire process with precision and efficiency.

What are Data Subject Requests?

Data Subject Requests are formal requests made by individuals (data subjects) to exercise their data privacy rights under regulations like GDPR, CCPA, and other privacy laws. Common request types include:

• Access requests (right to access personal data)
• Deletion requests (right to be forgotten)
• Correction requests (right to rectify inaccurate data)

Key Benefits

• Scalable automation that handles thousands of requests with minimal manual intervention
• Comprehensive coverage across all systems where personal data is stored
• Reduced compliance risk through consistent, well-documented processes
• Time and cost savings by eliminating manual request handling
• Flexible workflows adaptable to complex organizational needs
• Pre-built connectors for hundreds of common data systems and SaaS tools

Core Features

1. Multiple Ingestion Methods: Receive requests through your Privacy Center, API, or manually through the Admin Dashboard
2. Identity Verification: Authenticate requestors using various methods to prevent fraudulent requests
3. Preflight Checks: Run customizable validations before processing each request
4. Identity Enrichment: Automatically gather all relevant identifiers for thorough data discovery
5. Automated Processing: Execute requests across all connected systems
6. Secure Report Delivery: Provide secure access to reports via your Privacy Center

How It Works

Transcend DSR Automation fully handles the end-to-end process of a data subject request: receiving the request, authenticating requestors, running preflight checks to confirm the request can be processed, and executing an export or deletion job across all data systems. It also synchronizes user opt-outs across disparate tooling (such as syncing unsubscribes across email marketing systems).

Transcend DSR Automation works with every data system. For unstructured stores, like Slack, Transcend scans for personal data and helps you redact messages in bulk.

With Transcend's catalog of pre-built connectors, you can quickly encode these workflows across your backend and vendor stack. They run with precision and can execute autonomously. Unless you have a manual step in your process, such as an admin approval, you can expect Transcend to execute your requests in minutes.