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DSR Automation

DSR Automation Overview
DSR Automation: Quickstart Guide
Data Processor vs. Data Controller
DSR Request Statuses & Origins
DSR Job / Integration Statuses
API integration
Authenticating to API
Trigger a DSR in Intercom
JWT Account Login
Identity Enrichment Webhook
Verify Webhook Signature
Respond to a DSR via API
Using the API for DSR Automation
Set up a Privacy Webhook in Zendesk
DSR Metrics API
Connecting Data Silos
SaaS Tools
Automated Vendor Coordination
Integrating your Internal Systems
Testing a New Integration
Configuring requests
Data Subjects and Data Actions
Email Templates Overview
Configuring and Editing Email Templates
Email Template Variables
Configuring Data Actions
DNS Record Configurations
Data Subject Request Retention Schedules
Processing requests
Manually Submit a DSR
View the Status of a Request
Review and Approve a Request
Manually Responding to Requests
Canceling, Extending, or Holding a Request
Expediting an Erasure request
Authorized Agent Requests
Redacting from Access Requests
Uploading DSRs via CSV
Preflight and Enrichment
Preflight and Identity Enrichment Overview
Preflight Check: Email Verification
Preflight Check: Phone Number Verification with Twilio
Preflight Check: Post to a Server (Webhook)
Preflight Check: Notify a Person
Preflight Check: Region Matcher
Preflight Check: RegExp Match
Preflight Check: Auto Approve
Preflight Check: Database Enricher
Preflight Check: Looker Enricher
Preflight Check: Legal Hold
Preflight Check: Wait Period
Preflight Check: Government ID Verification via Stripe Identity

API integration

Overview of integrating your application with Transcend

Authenticating to API

How to call the Transcend API and authenticate to it

Trigger a DSR in Intercom

Examples of how to trigger an Erasure request from an Intercom ticket

JWT Account Login

Use your existing authentication mechanisms, like account login.

Identity Enrichment Webhook

Determine any additional identifiers that are used to key the data subject's identity

Verify Webhook Signature

How to register webhook endpoints on Transcend and authenticate incoming requests

Respond to a DSR via API

Send your server's processed DSR response to Transcend via API

Using the API for DSR Automation

How to send DSRs to Transcend for processing, and retrieve the results

Set up a Privacy Webhook in Zendesk

Examples of how to trigger an Erasure request from a Zendesk ticket

DSR Metrics API

Leverage the Transcend GraphQL API to pull DSR health metrics

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